Worcester Bosch’s updated loyalty programme, now known as VAULT, will provide installers with more rewards and support in the ever-changing HVAC industry. The new programme has the same well-known loyalty levels (Worcester Bosch Installer, Worcester Bosch Accredited Installer and Worcester Bosch Accredited Partner), but installers can now level up by fitting a range of multi-technology heating products such as oil or gas boilers, air conditioning units and heat pumps, while also getting access to more benefits and educational assets.
The new benefits include instant guarantee certificates for boilers, new Rewards shop items, product and business certification badges, and new Marketplace rewards. Users will also have the ability to spend points from the app, and can extend a guarantee directly from the app. They can also unlock more heat pump and hybrid finance options.
Sales and Marketing Director at Worcester Bosch, Jo Shepherd, said: “We want to ensure that our installers are empowered with the right tools to enable their customers to make more informed choices.”
